I. INFORMATION PRIVACY POLICY:
1. Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
– Customer support: purchase, payment, delivery.
– Provide product information, services and support at the request of customers.
– Send notifications of our latest programs and products.
– Solve problems that arise when purchasing.
– Prevent illegal activities.
– Measure and improve our services.
2. Scope of information collection
We collect personal information from customers when:
• Directly provided by customers: Directly provided by customers including: full name, email address, phone number, address.
• Customers interact with us: We use cookies and other tracking technology to collect certain information when customers interact on App Interbuslines.
• From other lawful sources: We collect customer information from other legitimate sources.
3. Information storage time
Interbuslines Joint Stock Company will store the personal information provided by the customer on our internal systems during the process of providing services to the customer or when the customer requests to cancel the provided information.
4. Persons or organizations that may have access to such information
– Partners are service providers for us related to order fulfillment and are limited to the necessary information as well as applying regulations to ensure security and confidentiality of personal information. .
– We use services from a third-party service provider to perform some activities related to App Interbusline. The third party may then access or process personal information in the course of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements regarding personal information.
– Programs are affiliated, co-implemented, outsourced for the purposes mentioned in Section 1 and always apply the requirements of personal information security.
– Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
– Business transfer (if any): in the event of a merger or consolidation with another company, the buyer will have the right to access the information we store and maintain including including personal information.
5. Address of information collection and management unit
– Company name: Interbuslines Joint Stock Company
– Established and operated under the Business Registration Certificate No: 0107470618 first issued by the Department of Planning and Investment of Hanoi on June 10, 2016
– Head office: No. 181 Dai Tu, Dai Kim Ward, Hoang Mai District, Hanoi City, Vietnam
6. Methods and tools for users to access and edit data:
If you have any request to access and correct the personal information provided, you can:
– Call For Help: 19001137
– Email: info@interbuslines.com