Inter Bus Lines specializes in serving Sleeping Bus, Love Cabin from Hanoi – Lao Cai – Sapa.
With the Criteria “Simple – Fast – Effective”, Inter Bus Lines always tries its best to bring customers a convenient departure journey, complete the ticketing procedures, and pick up the bus quickly and easily. easy and well-received use of our services.
+ The departure time of the journey will be announced on the Website, Fanpage, Message, Call daily.
+ Travel time between stations is about 15-20 minutes
+ Pick up time is subject to change depending on the actual traffic situation
+ Inter Bus Lines has the right to leave the station if the customer is not present at the scheduled time
+ Customers who miss the bus at the original pick up point can move to the next pick up point to get on the bus
+ Customers can only board the bus after completing the booking payment process
+ Inter Bus Lines has the right to refuse passengers to board the bus when they do not provide correct booking information, information on tickets & exceed the specified number of people.
+ Inter Bus Lines reserves the right to refuse passengers with symptoms: cough, fever & flu
+ Inter Bus Lines has the right to refuse to transport passengers with acts of disturbing public order, obstructing the work of drivers and service staff on the bus; passengers with fraudulent tickets or passengers suffering from dangerous diseases; Passengers carrying prohibited goods or flammable and explosive goods, live animals.
+ Inter Bus Lines staff will be responsible for contacting and informing you of Pick Up Time & Location before each journey via Call & Message Notification.
+ Inter Bus Lines staff will print tickets & distribute tickets to Customers before boarding
+ Inter Bus Lines employees have the right to refuse to transport passengers who have acts of disturbing public order, obstructing the work of drivers and service staff on the bus; passengers with fraudulent tickets or passengers suffering from dangerous diseases; Passengers carrying prohibited goods or flammable and explosive goods, live animals.
+ Inter Bus Lines staff have the right to refuse passengers to board the bus when they do not provide correct information on the ticket, exceeding the specified number of people.
+ Inter Bus Lines staff have the right to refuse passengers with symptoms: cough, fever & flu
+ Customers please check and note the Call Center Phone Number & Notification Message to take the initiative in picking up the car on time at the pre-arranged location.
+ Actively contact Inter Bus Lines via Hotline: 1900.1137 if you do not receive notice of pick up and drop off location.
+ Take the initiative to be at the pick up location 15-20 minutes in advance to pick up the car
+ Check ticket information (Including: Name, Ticket Code, Time, Phone Number, Ticket Code) correct before boarding
+ Proactively notify Inter Bus Lines if you want to change the pick up point
+ When you arrive at the Office, please go to the counter to receive your ticket before boarding
+ When boarding, please present your ticket and move to the correct number of beds/cabins shown on the ticket
+ Customers who miss their bus at the original pick-up point can move to the next pick-up point to board the bus
+ Customers who book tickets with the correct number of people booked, in case of extra people (children) will be charged according to regulations
+ Customers can only board the bus after completing the booking payment process
+ Customers with large or oversized luggage, please contact us for support & advice
+ Customers with pets are only allowed to ride in the cabin and the fare is the same for adults
+ Customers have the right to complain and reflect on Inter Bus Lines’ services
+ Comply with the regulations when riding to ensure safety, security and order on the vehicle; Get on and off the bus at the bus station or at the pick-up and drop-off stops according to regulations